Frequently Asked Questions

A web host is a provider that stores your website and all it’s data. A website can not exist without hosting. When internet users want to view your website, they type your website address in to a browser and the page data is delivered to them for display through that browser.
A domain name is the identity and address of your website which allows viewers to find it. Our domain name is www.rebootdesigns.co.uk and you can see it in the address bar near the top of the browser. A domain name is also part a URL (Uniform Resource Locator). A URL is like an extended address that specifies a certain place on your website. For example, typing www.rebootdesigns.co.uk/contact/ will take you the contact page.
Absolutely. As long as you have all the details of your domain name’s registrar, we can contact them and transfer the name to your site.
Reboot Design is all estimate based on scale of the project. It’s best that you schedule a meeting with our staff to discuss your ideas so that we can give you a rough price. We’ll call out to you so there’s little to no hassle.
A domain name and hosting are each like a subscription service. We make sure that your site is set for three years without having to renew either of them. Reboot registers everything in your name and give you access to all the details so should you need to renew the domain or hosting, you can do it yourself or ask us to do it for you.
You own your website. We make sure that everything required to build your site is registered to you along with any graphics that you request us to create.
The size and complexity of your website will determine the time needed for completion. We like to average at 2-4 weeks for a brand new build but it can take as little as 3 days, provided that all text and images are supplied immediately.
Yes. A personal login will be created that gives you administrative privileges so that you make changes yourself, but we need to show you a few things in order for you to do so. We offer a tutorial service on editing your website.
Should you not feel comfortable making future changes to your website yourself, we can make time to do changes for you at an hourly fee. All prices are outlined in our first meeting.
For the most part the websites we build are responsive, which means they should adjust layout to match the screen size. When it comes to mobile phones and tablets, we can’t guarantee that it will display 100% correctly from the get go. If you would like your site to be viewable across all platforms (PC/Laptop/Tablet/Mobile) then we can do that for you for an extra charge. Our design team will test your site through multiple devices and make alterations to the site so that it is optimized for viewing on smaller screens.

We’ll continue to add questions to our FAQ guide, but if you don’t see answers to a query you have then head over to our contact page and get in touch with a member of our friendly design team.

We’ll continue to add questions to our FAQ guide, but if you don’t see answers to a query you have then head over to our contact page and get in touch with a member of our friendly design team.